We aim to ensure fast and safe delivery for all orders placed on https://shopthogai.com/.
1. Delivery Timeline
- Standard delivery time: 10-15 business days.
- Delivery times may vary depending on location or courier availability.
2. Shipping Charges
- Shipping fees (if applicable) will be displayed during checkout.
3. Order Processing
- Orders are processed within 24–48 hours of confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
4. Tracking Information
- Tracking details will be shared via email or WhatsApp once the order is shipped.
5. Delivery Attempts
- Our courier partners will attempt delivery up to two times.
- If undelivered, the package may be returned to us, and reshipping charges may apply.
6. Damaged / Tampered Packages
If you receive a damaged or tampered package, please:
- Take photos and videos immediately
- Contact us within 24 hours
Email: Info@shopthogai.com
Call Us: 9935499969